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C2 Aesthetics Privacy Policy
Effective Date: January 01, 2026
C2 Aesthetics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website www.c2medspa.com, online booking systems, communications, and in-office interactions.
1. Information We Collect
We may collect the following types of information:
- Personal identifiers (name, email address, phone number)
- Appointment and scheduling information
- Payment-related information (processed through secure third-party vendors)
- Communications via email, SMS, contact forms, or phone
- Website usage data (IP address, browser type, cookies, analytics)
Medical information collected during consultations and treatments is protected under HIPAA and maintained separately within our clinical systems.
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide services and customer support
- Process payments and financing
- Send appointment reminders and confirmations
- Communicate promotions, newsletters, and marketing (with opt-out options)
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
3. HIPAA Compliance
Protected Health Information (PHI) is handled in accordance with HIPAA and applicable Texas privacy laws. PHI is only accessed by authorized personnel and used for treatment, payment, and healthcare operations.
Website communications are not intended for transmitting sensitive medical information.
4. Text Messages & Email Communications
By providing your contact information, you consent to receive SMS and email communications related to appointments, services, and marketing. Message and data rates may apply. You may opt out of marketing communications at any time.
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers (booking platforms such as PatientNow)
- Payment processors and financing partners (CareCredit, Cherry)
- Marketing and analytics providers
- Legal or regulatory authorities when required by law
All third parties are required to maintain appropriate safeguards.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic. You may adjust cookie preferences through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
8. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request corrections
- Request deletion of non-medical information
- Opt out of marketing communications
HIPAA-related requests regarding medical records must be submitted through our office.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes are effective upon posting to the website.
11. Contact Us
If you have questions about this Privacy Policy or your information, please contact:
- C2 Aesthetics
This Privacy Policy is provided for general informational purposes and should be reviewed by legal counsel prior to publication.